Our laser engraving machines are capable of engraving a wide range of materials, including wood, acrylic, leather, glass, paper, fabric, and certain metals. However, the specific capabilities depend on the model and laser power. Always refer to the user manual for material compatibility.
Regular maintenance includes cleaning the laser lens and mirrors, checking the alignment, ensuring proper ventilation, and lubricating moving parts as needed. Always power off the machine before performing maintenance and follow the guidelines in the user manual.
First, check the power supply and connections. Ensure the laser tube and cooling system are functioning properly. If the issue persists, consult the troubleshooting section of the user manual or contact our customer support team for assistance.
Our machines range from $1,500 for entry-level models to $10,000+ for industrial-grade systems. Pricing depends on factors like laser power, engraving area, and additional features. Visit our website or contact us for a detailed quote.
Delivery typically takes 5-10 business days within the continental US. International shipping may take 2-4 weeks, depending on the destination. Expedited shipping options are available for an additional fee.
Our standard warranty covers manufacturing defects and includes parts and labor for one year. The laser tube is covered for 6 months. Extended warranty options are available for purchase.
Technical specifications vary by model. Common features include laser power (40W-150W), engraving area (12×8 inches to 48×36 inches), resolution (up to 1000 DPI), and compatibility with design software like CorelDraw and Adobe Illustrator. Check the product page for specific details.
Yes, certain components like the laser tube, engraving bed, and software can be upgraded. Contact our support team to discuss upgrade options compatible with your machine model.
Yes, we provide comprehensive user manuals, video tutorials, and live training sessions for beginners. Additionally, our customer support team is available to assist with any questions.
Yes, as long as you follow safety guidelines. Ensure proper ventilation, wear protective eyewear, and keep flammable materials away from the machine. Always supervise the machine while it is in operation.
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